Testimonials from Clients, Readers & More Clients | Readers | Listeners | Colleagues Client Testimonials Floyd Rose, Ph.D., President, Council Enterprises, Inc.
Madison, Wisconsin
“My company has used MAD Typing and Consulting for administrative, creative, and freelance writing projects since 2003. They have demonstrated the highest quality attention to detail and prompt execution of all projects at a competitive cost. I plan to continue utilizing MAD Typing and Consulting for my overflow projects. Additionally, I strongly recommend their services to anyone who seeks timely and accurate work at cost-effective prices.” Ed Stych, Owner, Stych Communications, Inc.
Minneapolis, Minnesota
“I hired Melanie as a virtual assistant to help with a variety of time-consuming tasks that were difficult for us to complete. In one ongoing project, she takes raw data and puts it into a variety of spreadsheets. Her knowledge of Excel is outstanding. She also performs initial phone interviews with prospective employees, helping us narrow our choices. MAD Typing and Consulting has been a God-send for us and takes care of administrative tasks that either never get done or don’t get done in a timely manner. And the best thing is that MAD always gets the job done by our deadlines. We like MAD so much that we’re looking for more that they can do for us. Melanie is professional, punctual and a person of the highest integrity.” Debbie Tester Sakagawa, Owner, Outer Office, LLC
Aurora, Colorado
“When it comes to creating winning visuals, Melanie O’Kane is just short of magical. The documents and fliers she has created as a member of the Outer Office team can best be described as compelling, attention-grabbing, eye candy.” Sean Branagan, President - Communigration, Inc.
Syracuse, New York
“Working with Melanie at MAD Typing and Consulting is great. Professional. On time. Accurate. All the things you'd want from a professional executive assistant. I run a technology and marketing company, and we're all virtual - working together through e-mail, conference calls, instant messaging, and other digital means - working for customers all over the globe. MAD Typing and Consulting has been there with us in the virtual world, across time zones and media, to help us deliver proposals and other services and support to keep it all running.” Mike Pratzel, Director - Hiebing
Madison, Wisconsin
“Working in an industry where everything is due yesterday puts a lot of stress on getting jobs done. We use MAD Typing and Consulting for transcription of focus group discussions. Melanie is always there when we need fast turnaround. Transcribing focus groups is very challenging and we have used many different people over the years. We have settled on Melanie because her quality is superb and her attention to detail and deadlines is great. She also is a good value, which is important since budgets are just as critical as timetables. We continue to rely on Melanie over and over again and she has always come through for us.” Libby Floyd Davis, Owner - My Personal Secretary, Inc.
Fountain Hills, Arizona
“I thoroughly enjoyed working with MAD Typing. I was given a job by a new client - and I didn’t have time to do it. I subcontracted the project to MAD Typing, and Melanie returned a beautiful, accurate, timely document which the client thought was excellent. I will continue to use MAD for overload projects as often as possible. I salute their professionalism!” Jan Wlodarski, Owner - Progressive Publishing Services
Plant City, Florida
“I contacted Melanie for help with a rather large and technical project. She responded immediately and enthusiastically and went right to work. I could tell from the start that Melanie cares about the quality of her work and meeting her deadlines. She is also a great communicator with excellent follow-up skills. I would definitely recommend Melanie to anyone who needs help. She is amazing!!!” Kathy Hadzibajric, Owner - Virtually Solved
Lutz, Florida
“I was referred to Melanie when looking for a VA to write and edit articles for one of my clients, and she didn’t disappoint! I so appreciated her ongoing communication through the process and the high quality of her work. Her writing is creative, thorough and on target with what my client was looking to accomplish. I’ll definitely call Melanie in the future for this and other client needs as they come up. Thanks so much!” Deanne Splear, Owner - AdminiSourceNow
Kankakee, Illinois
“Thank you for assisting in the creation of our client’s newsletter. We appreciated your professionalism and attention to details. Our client was thrilled with the article you wrote for them, and the content was a hit with their customers. I look forward to working with you in the future.” Barbara Payne, Managing Principal - A ReallyGoodFreelanceWriter.com
Cleveland, Ohio
“Melanie goes well out of her way to help figure out the best way to synchronize my needs with her ability to meet them. I especially appreciate her willingness to collaborate. I highly recommend MAD’s services.” Valeri Amos
Bolivar, Ohio
"Working with Melanie is a pleasure. She is efficient and reliable. I have relied on Melanie for some time and have consistently been satisfied with her professionalism and the quality of her work. I’m glad I found her and look forward to building on our working relationship.” - Valeri Amos Bolivar, Ohio Char West
Colorado
"Just had to take a moment to share. I haven't really had time to take a look at [client's] site for awhile, so imagine my surprise when I pulled up her eStore page and saw all of the new changes. It looks GOOD. The audio previews are an awesome touch, but the whole package just looks tight. I am so impressed and [the client] must be jazzed. Great job!!" Matina Korologos
New York, New York
“When I needed a letter for my son’s application to private school, I panicked. I’m not a writer and just to obtain an interview depended on the success of this letter. I was running out of time. Although my attempts at writing were adequate, I needed a professional who could look at this very personal letter and help me express the hopes and dreams I had for my child in a warm and persuasive manner. So I searched the Web and found MAD Typing and Consulting. Melanie O’Kane responded almost immediately. I explained my situation and e-mailed my draft. Within 24 hours, I received a letter that captured the essence not just of a parent’s love and dreams for their child but of MY love and dreams for MY child. We were granted an interview with the school. Thank you for your help. I never expected this level of intuition and compassion from a ’stranger’ half way across the country.” Rob Macdonald
Baltimore, Maryland
“I had a great experience using MAD Typing and Consulting for a personal project. Melanie was fast and accurate in transcribing from audiotape, and stayed well within my budget. The geographic distance between us didn’t matter at all. I simply mailed my tape and Melanie mailed it back when she was finished. I look forward to the opportunity to work with MAD Typing and Consulting again!” Anthony Kiser
New York, New York
“I know I expressed to you before of just how satisfied I was from reviewing the unfinished copy of the executive summary, but words can’t express how happy I am now that it’s completed. I was impressed with how detailed and involved you were when putting this together. It’s what I was looking for and then some. Thank you once again for everything. I’ll be sure to keep you updated with the progress. Thanks again for helping me give birth to what was once only a dream.” - Anthony Kiser New York, New York Top of Page Reader Testimonials Sue Kramer Harrawood, Owner - Peace of Mind Virtual Assistance
Clarendon Hills, Illinois
"Thank you for the book - it is wonderful! I have already referred it to a potential VA and will send another referral to one of our new members I’m mentoring. I think the information is relevant to VAs at all stages. When I started almost three years ago, I didn’t buy any books - yours is the first one I’ve purchased. Though I thought about others, I just didn’t commit. Thank you for making your e-book affordable and an easy read.” Nina Feldman, Owner - Nina Feldman Connections
San Francisco, California
“I recently bought your setting fees e-book and it contains a lot of the same things I advocate in my own pricing articles and talks. I hope people buy it and pay attention to your tips and concepts!” Sheila Edens, Owner - Sheer Elegance Virtual Assistant
Chicago, Illinois
“I purchased your e-book and it is wonderful. I have checked and have not found anything as well put together and so full of information on how to establish my fees.” Rose Cole, Owner - Cole Connection
Plano, Texas
“I just read your article in the IVAACast newsletter this morning. Your tips to avoiding isolation were right on the nail. Starting a new business can be stressful and at times overwhelming. However, your tips will be very helpful in making me a much more productive business owner, mother, wife, and associate. Thank you for the article. I will be sending it to some of my friends in one of the business groups that I belong to. I feel they will benefit from these tips tremendously!” Nancy Seeger, Owner - Arts Assistance
Fairfax, Virginia
"[I] wanted to thank you for including me in the industry niche article ... I had no idea that I would have such a large mention and what a great article you put together! It's very informative and I hope it inspires others to market their expertise and industry specialization. ... my hat is off to you! Please accept my heartfelt thank you for including me and my awe on what a marvelous writer you are!” Stephanie Edwards, Owner - S. Edwards VA
Colorado Springs, Colorado
“How to Become a Successful Virtual Assistant has helped in marketing my business and also gave me more ideas of how I can help clients.” - Stephanie Edwards (Colorado) Kim Seehaver, Owner - ProAdmin Solutions
Eau Claire, Wisconsin
“I downloaded the e-book when I was researching what VAs were and how to become one. The book made me think about a lot of items I probably wouldn’t have thought about on my own! I officially started my VA business full time at the end of June [2007] and am working very hard to get in the fast lane! I really enjoyed the chapter titled ’Dishes to Data Entry: How to Effectively Balance Work and Home Responsibilities. One of my biggest challenges of starting my VA business was: How am I going to juggle my business and my 3 children (ages 7, 5 and 3). This chapter gave me some great ideas to implement with my children and myself. It is certainly an adjustment for everyone and things run smoother and smoother every day!” Patty Fusselman, Owner - The Office Desk, Inc.
Huntington, Indiana
“Although I had been working from home, I didn’t realize that I was a virtual assistant. This book helped me realize what I was doing and how much more I could become. I was motivated to begin my own business as a VA and it gave me the confidence to step outside the box and acquire more clients with the knowledge I had.” Maria Stahli, Owner - International Executive Choice
Browns Summit, North Carolina
“Melanie, I purchased your e-book and it is great! It gave me some ideas and you are really straight forward as what can really be done versus the UTOPIA idea of having a family and working and everything will work out just fine on its own!!! You give good advice and good references! I have read it twice at least, every time finding something new or seeing it through different eyes.” Lisa Tuccillo, Owner - Accurate Assistance LLC
Trenton, New Jersey
"I too am a brand new VA ... I decided to visit your website and purchase your e-book. Seems like it's filled with lots of great information for us "newbies!" Merry Carter
Pennsylvania
“It was nice to hear from somebody who is already successful as a virtual assistant. It’s also nice that somebody would be willing to share their thoughts and information with others so that they may also become successful. This e-book has really been helpful and informative to me. Thanks again!” Hollie Rodriguez
“Just wanted to let you know I purchased your e-book. Looks like it is going to have a lot of helpful information! Thank you!" Top of Page Radio Broadcast Listener Testimonials Collette Schultz, Owner - Virtual Dream Office Services
New Lisbon, Wisconsin
"... I just got done listening to one of your podcast archives ... I'm really looking forward to you creating more podcasts, (hint hint); you did a very good job. ... Your podcast was extremely professional compared to others I've listened to ... I saved yours and I normally delete them after I've listened to them ..." Peg Vanderlipp, Owner - Virtual Assistance 4 You
Tracys Landing, Maryland
"I usually don't have time, or sometimes interest, to listen to such broadcasts as your show today, Melanie. However, I was glued to the computer. It was so informative. It flowed well. It spoke to ME. ... Thank you both for an hour well spent." Top of Page Colleague Testimonials Lauren Hidden, Managing Editor - IVAACast
International Virtual Assistants Association
“Melanie is my Associate Editor for IVAACast (the International Virtual Assistants Association online magazine) and my right-hand woman. I can count on her to pitch in and help with whatever I need. She turns in high-quality articles, has helped develop the editorial and advertising guidelines, and handles all the advertising inquiries. She is a tremendous asset to our publication.” Jack Erhart, Co-owner - Jax Coffee House & Rostery
Paso Robles, California
“Hi Melanie. Wanted to say thank you for the wonderful write-up in IVAACast. We appreciate that you took the time to find out about the program we offer, and it shows in how you wrote the piece about us. We have a write-up as a link in the About Us area of our Website. The piece was just great. Thanks again.” Katie Baird, Owner - Loose Ends
Prescott, Arizona
“Thanks for an excellent read. What a surprise to find myself listed on a page of members who offer professional development information, etc! That was a great idea, very unexpected, and a terrific example of the various ways we can showcase our membership for the benefit of everyone.” Top of Page
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