“I hired Melanie as a virtual assistant to help with a variety of time-consuming tasks that were difficult for us to complete. In one ongoing project, she takes raw data and puts it into a variety of spreadsheets. Her knowledge of Excel is outstanding. She also performs initial phone interviews with prospective employees, helping us narrow our choices. MAD Typing and Consulting has been a God-send for us and takes care of administrative tasks that either never get done or don’t get done in a timely manner. And the best thing is that MAD always gets the job done by our deadlines. We like MAD so much that we’re looking for more that they can do for us. Melanie is professional, punctual and a person of the highest integrity.” - Ed Stych, Owner - Stych Communications, Inc. Minneapolis, Minnesota
“When it comes to creating winning visuals, Melanie O’Kane is just short of magical. The documents and fliers she has created as a member of the Outer Office team can best be described as compelling, attention-grabbing, eye candy.” - Debbie Tester & Char West - Outer Office, LLC Aurora, Colorado
“My company has used MAD Typing and Consulting for administrative, creative, and freelance writing projects since 2003. They have demonstrated the highest quality attention to detail and prompt execution of all projects at a competitive cost. I plan to continue utilizing MAD Typing and Consulting for my overflow projects. Additionally, I strongly recommend their services to anyone who seeks timely and accurate work at cost-effective prices.” - Dr. Floyd Rose, President - Council Enterprises, Inc. Madison, Wisconsin
“Working with Melanie at MAD Typing and Consulting is great. Professional. On time. Accurate. All the things you'd want from a professional executive assistant. I run a technology and marketing company, and we're all virtual - working together through e-mail, conference calls, instant messaging, and other digital means - working for customers all over the globe. MAD Typing and Consulting has been there with us in the virtual world, across time zones and media, to help us deliver proposals and other services and support to keep it all running.” - Sean Branagan, President - Communigration, Inc. Syracuse, New York
"[I] wanted to thank you for including me in the industry niche article ... I had no idea that I would have such a large mention and what a great article you put together! It's very informative and I hope it inspires others to market their expertise and industry specialization. ... my hat is off to you! Please accept my heartfelt thank you for including me and my awe on what a marvelous writer you are!” - Nancy Seeger, Arts Assistance Fairfax, Virginia “Working in an industry where everything is due yesterday puts a lot of stress on getting jobs done. We use MAD Typing and Consulting for transcription of focus group discussions. Melanie is always there when we need fast turnaround. Transcribing focus groups is very challenging and we have used many different people over the years. We have settled on Melanie because her quality is superb and her attention to detail and deadlines is great. She also is a good value, which is important since budgets are just as critical as timetables. We continue to rely on Melanie over and over again and she has always come through for us.” - Mike Pratzel, Director - Hiebing Madison, Wisconsin
“I thoroughly enjoyed working with MAD Typing. I was given a job by a new client - and I didn’t have time to do it. I subcontracted the project to MAD Typing, and Melanie returned a beautiful, accurate, timely document which the client thought was excellent. I will continue to use MAD for overload projects as often as possible. I salute their professionalism!” - Libby Floyd Davis, Owner - My Personal Secretary, Inc. Fountain Hills, Arizona
“I contacted Melanie for help with a rather large and technical project. She responded immediately and enthusiastically and went right to work. I could tell from the start that Melanie cares about the quality of her work and meeting her deadlines. She is also a great communicator with excellent follow-up skills. I would definitely recommend Melanie to anyone who needs help. She is amazing!!!” - Jan Wlodarski, Owner - Progressive Publishing Services Plant City, Florida
“I was referred to Melanie when looking for a VA to write and edit articles for one of my clients, and she didn’t disappoint! I so appreciated her ongoing communication through the process and the high quality of her work. Her writing is creative, thorough and on target with what my client was looking to accomplish. I’ll definitely call Melanie in the future for this and other client needs as they come up. Thanks so much!” - Kathy Hadzibajric, Owner - Virtually Solved Lutz, Florida
“Thank you for assisting in the creation of our client’s newsletter. We appreciated your professionalism and attention to details. Our client was thrilled with the article you wrote for them, and the content was a hit with their customers. I look forward to working with you in the future.” - Deanne Splear, Owner - AdminiSource Now Kankakee, Illinois
“Hi Melanie. Wanted to say thank you for the wonderful write-up in IVAACast. We appreciate that you took the time to find out about the program we offer, and it shows in how you wrote the piece about us. We have a write-up as a link in the About Us area of our Website. The piece was just great. Thanks again.” - Jack Erhart, Co-owner - Jax Coffee House & Roastery Paso Robles, California
"I usually don't have time, or sometimes interest, to listen to such broadcasts as your show today, Melanie. However, I was glued to the computer. It was so informative. It flowed well. It spoke to ME. ... Thank you both for an hour well spent." - Peg Vanderlipp, Virtual Assistance 4 You (Tracys Landing, MD)
"Working with Melanie is a pleasure. She is efficient and reliable. I have relied on Melanie for some time and have consistently been satisfied with her professionalism and the quality of her work. I’m glad I found her and look forward to building on our working relationship.” - Valeri Amos Bolivar, Ohio
“Thanks for an excellent read. What a surprise to find myself listed on a page of members who offer professional development information, etc! That was a great idea, very unexpected, and a terrific example of the various ways we can showcase our membership for the benefit of everyone.” - Katie Baird, Owner - Loose Ends Prescott, Arizona
“I just read your article in the IVAACast newsletter this morning. Your tips to avoiding isolation were right on the nail. Starting a new business can be stressful and at times overwhelming. However, your tips will be very helpful in making me a much more productive business owner, mother, wife, and associate. Thank you for the article. I will be sending it to some of my friends in one of the business groups that I belong to. I feel they will benefit from these tips tremendously!” - Rose Cole, Owner - Cole Connection Plano, Texas
“Melanie is my Associate Editor for IVAACast (the International Virtual Assistants Association online magazine) and my right-hand woman. I can count on her to pitch in and help with whatever I need. She turns in high-quality articles, has helped develop the editorial and advertising guidelines, and handles all the advertising inquiries. She is a tremendous asset to our publication.” - Lauren Hidden, Managing Editor - IVAACast International Virtual Assistants Association
“When I needed a letter for my son’s application to private school, I panicked. I’m not a writer and just to obtain an interview depended on the success of this letter. I was running out of time. Although my attempts at writing were adequate, I needed a professional who could look at this very personal letter and help me express the hopes and dreams I had for my child in a warm and persuasive manner. So I searched the Web and found MAD Typing and Consulting. Melanie O’Kane responded almost immediately. I explained my situation and e-mailed my draft. Within 24 hours, I received a letter that captured the essence not just of a parent’s love and dreams for their child but of MY love and dreams for MY child. We were granted an interview with the school. Thank you for your help. I never expected this level of intuition and compassion from a ’stranger’ half way across the country.” - Matina Korologos New York, New York
“I had a great experience using MAD Typing and Consulting for a personal project. Melanie was fast and accurate in transcribing from audiotape, and stayed well within my budget. The geographic distance between us didn’t matter at all. I simply mailed my tape and Melanie mailed it back when she was finished. I look forward to the opportunity to work with MAD Typing and Consulting again!” - Rob Macdonald Baltimore, Maryland
“Melanie goes well out of her way to help figure out the best way to synchronize my needs with her ability to meet them. I especially appreciate her willingness to collaborate. I highly recommend MAD’s services.” - Barbara Payne, Managing Principal - A ReallyGoodFreelanceWriter.com Cleveland, Ohio
“I know I expressed to you before of just how satisfied I was from reviewing the unfinished copy of the executive summary, but words can’t express how happy I am now that it’s completed. I was impressed with how detailed and involved you were when putting this together. It’s what I was looking for and then some. Thank you once again for everything. I’ll be sure to keep you updated with the progress. Thanks again for helping me give birth to what was once only a dream.” - Anthony Kiser New York, New York
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