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Privacy & Ethics

“I contacted Melanie for help with a rather large and technical project.  She responded immediately and enthusiastically and went right to work.  I could tell from the start that Melanie cares about the quality of her work and meeting her deadlines.  She is also a great communicator with excellent follow-up skills.  I would definitely recommend Melanie to anyone who needs help.  She is amazing!!!” - Jan Wlodarski, Owner - Progressive Publishing Services Plant City, Florida
 


Hosted by Melanie O'Kane

 

MAD Typing and Consulting goes to great lengths to secure the transactions that fuel our operations.  We use the powerful McAfee Security Center, which includes Virus Scan, Firewall Plus, Privacy Services, and Spam Killer.  In addition, we regularly scan for adware, spyware, and malicious cookies using other state-of-the-art programs and services.

Our domain (mad-typing-and-consulting.com) is secured with a Web Server Certificate.  Transactions on our site are protected with up to 256-bit Secure Sockets Layer encryption.  All client information is held in the strictest of confidence and will never be sold, traded, used or otherwise abused by us.  Our reputation hinges on the quality of customer service and satisfaction we provide.

All unnecessary electronic and hard copy materials are shredded for added security.  We do not discuss or otherwise divulge any information about our clients’ proprietary matters, which we treat as confidential.

MAD Typing and Consulting adheres to the following Code of Ethics:

* Exercises integrity, honesty and diligence in carrying out our professional duties and responsibilities;

* Safeguards the interests of our colleagues and clients and does not knowingly act as a party to any illegal or unethical activity;

* Enters into no agreements nor undertakes any activity which may be in conflict or give the appearance of conflict with the legitimate interest of our clients, or that would prejudice their capacity to perform their professional duties;

* Protects any confidential information obtained in the performance of our duties and shall not use such information for personal gain nor in a manner that would be detrimental to our clients or any other party;

* Continually ensures the currency of knowledge, skills and technical competencies required to perform our professional duties;

* Refrains from conduct or action which would detract from the reputation of the International Virtual Assistants Association or the profession of virtual assistance as a whole;  and

* Is mindful at all times of our responsibilities as professionals toward the community at large.

 


© 2002-08 MAD Typing and Consulting - All Rights Reserved.
Page last updated on: 19 April 2008
Post Office Box 951
Sun Prairie, Wisconsin 53590-0951
608.244.1739


Melanie O'Kane, Member & IVAACast Associate Editor